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Co-Managed IT: The Secret Weapon of Overworked Tech Teams

Co-Managed IT: The Secret Weapon of Overworked Tech Teams
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Co-Managed IT: The Secret Weapon of Overworked Tech Teams

Your team is running full tilt. Tickets pile up. Patches slip through. And let’s not even talk about how long it’s been since you reviewed your DR plan.

Sound familiar?

You're not alone. I talk to IT managers weekly who are in the same spot—smart, capable pros doing their best under constant pressure. But the truth is, you can't scale yourself no matter how good you are. That’s where Co-Managed IT comes in. It’s not what most people think…

Co-Managed Doesn’t Mean “Takeover”

Let’s get one thing straight: SolveiT isn’t here to replace you or your team. We’re here to support you and free you up for higher-value tasks.

Co-managed IT means we take on the low-value, high-noise stuff, like patching, vulnerability scanning, backup checks, and helpdesk overflow, so your team can finally get ahead. You lead the show, and we handle the grunt work that gets in your way.

We even work within your toolsets when possible. Do you prefer ConnectWise or Ninja? That's fine with us. Our job is to support your workflow, not disrupt it.

Real Accountability, Not More Vendors

When you partner with SolveiT, you get more than extra hands. You get process-driven support that holds itself accountable.

We run regular risk assessments and log every action taken. We patch. We check. We report. You don’t have to chase us for updates or guess if something was done. Our stack includes STMP-level ticketing, documentation, backup validation, and pen testing, which are delivered transparently and on schedule.

You can walk into leadership meetings with confidence. You have reports that show the work. And if there’s ever a breach, you’ve got a documented trail of the protections you put in place.

Why Internal IT Teams Burn Out

After thirty years in this industry, I’ve learned that burnout doesn’t just come from long hours. It comes from fighting fires without the time or tools to fix the system.

Your team wants to automate, you want to tighten controls, and you probably have ideas for better documentation, stronger policies, and more streamlined onboarding.

But how can you get to any of that when the alerts don’t stop?

Co-Managed IT gives you the headroom to think long-term. We help implement frameworks like CIS Controls, support your compliance goals, and get you breathing room to focus on strategy instead of triage.

What Co-Managed Looks Like in Practice

Here’s a real example. A non-profit we support had two IT staff covering 400 endpoints across multiple counties. They were doing everything from end-user support to server management, but they were falling behind.

We came in and took on:

  • Patching and vulnerability management
  • Backup monitoring and disaster recovery testing
  • Tier-1 helpdesk overflow
  • Phishing simulations and dark web scanning

They gained capacity. Their internal team now has time to optimize systems and improve data workflows because they’re not buried in noise.

Start With a Free Threat Assessment

Not sure where your biggest gaps are? Need to prove it to your leadership? That’s what our free threat assessment is for. It includes:

  • A dark web scan for leaked credentials
  • A phishing simulation for your users
  • A cyber insurance readiness check

You’ll walk away with real data and a clear view of where Solve iT can help. Your IT team deserves to breathe again. Let's make that happen.

Book your free threat assessment today.