VOIP Phone Service
MyCall Business Phone System
MyCall is Solve iT’s cloud-based business phone system for small businesses, nonprofits, and growing teams that want modern VoIP features without the telecom headache.
Smarter business phones, lower phone bills, and real support when you need it.
Your phone system should help your business move faster, not trap you in confusing contracts, choppy calls, clunky menus, or support queues where hope goes to retire.
Use it from the office, from home, or on the road. Route calls professionally. Keep your business number in front of customers. Add advanced features like call recording, voicemail transcription, business texting, and smart call routing when your team is ready.
And because MyCall is managed by Solve iT, you are getting more than a phone line. You are getting business phones supported by the same IT experts who understand networks, security, internet reliability, remote work, and the technology your team depends on every day.
Save as much as 50% compared to other providers
Many businesses are paying too much for phone service that feels harder than it should.
It is a strong fit if you are currently using a traditional phone provider, a cable company phone bundle, or a large cloud phone vendor that feels expensive, rigid, or slow to support.
AI and modern VoIP features without the enterprise circus
Business phone systems are changing fast. AI-powered communication features can help teams work faster, follow up more consistently, and better understand call activity.
Depending on your setup, MyCall can support advanced capabilities such as:
- Voicemail transcription
- Call recording
- Call history with recordings
- Smarter routing
- Business texting
- Shared numbers for team messaging
- Reporting for missed, answered, incoming, and outbound calls
MyCall gives smaller organizations a way to benefit from these newer tools without having to buy into a bloated enterprise communications platform.
Business phone features your team can actually use...
Watch this short overview to see how MyCall helps businesses simplify phone service, support remote users, and bring modern VoIP features into everyday communication.
Core calling
- Unlimited calling
- Direct dial numbers
- Call transfers
- Call forwarding
- Three-way calling
- Conference calling
- Call parking
- Call history
- Call screening and blocking
Main number routing
- Auto-attendant
- Department routing
- Dial by name
- Dial by extension
- Time-based greetings
- Ring groups
- Call queues
- After-hours routing
Messaging and productivity
- Voicemail-to-email
- Voicemail transcription options
- Business texting capabilities
- Shared business numbers for team messaging
- Customized hold messaging
- Call reporting
Advanced options
- Call recording
- Call transcription
- Virtual fax
- Toll-free numbers
- Virtual phone numbers
- Number porting
- Contact center capabilities
- Desk phone, softphone, and mobile-friendly options
If only 8x8 was this easy to work with!
Schedule Your Free Phone System Comparison
Before switching, Solve iT can help test your network so you know whether your internet, firewall, Wi-Fi, and office setup are ready for reliable VoIP.
The easiest way to know whether MyCall makes sense is to compare it against what you already have.
Solve iT can review your current phone setup, monthly bill, users, features, numbers, and call flow. Then we can help you answer the practical questions:
- Are you overpaying?
- Which features are you using?
- Which features are you missing?
- Can your current number move?
- Is your internet ready for VoIP?
- Would your staff need a lot of retraining?
- Could MyCall save your organization money?
- Should you run a small pilot before switching?
Ready to compare MyCall to your current phone provider?
Send us your current phone system questions, and we’ll help you compare features, costs, call quality, number porting, and setup requirements. You will get clear answers from a Solve iT representative before switching.
Frequently Asked Questions
Why choose MyCall from Solve iT?
Solve iT is not just reselling phone service. We understand the full environment your phones depend on.
Your call quality can be affected by business internet, Wi-Fi, firewall settings, cabling, headsets, remote work setups, and the devices your team uses every day. Solve iT already works across managed IT, cybersecurity, cloud, telecom, and support, which means we can look at the full picture instead of blaming “the carrier” and walking away.
With MyCall, you get:
- A business phone system that can stand alone or grow into a larger Solve iT relationship
- A team that can test your network before you switch
- Help designing your call routing and user setup
- Support for office, remote, and hybrid teams
- Modern VoIP features without unnecessary complexity
- A cost-saving alternative to many large providers
- A real team you can contact when something needs attention
Solve iT’s brand promise is built around simplifying complex technology, putting people first, and treating client problems like our own. MyCall follows that same approach.
MyCall is Solve iT’s cloud-based business phone system. It gives small businesses and nonprofits modern VoIP calling, call routing, voicemail, business texting capabilities, call recording options, and flexible user features without the complexity of a traditional phone system.
Maybe. Many organizations can operate effectively with softphones and mobile-friendly calling, especially if most users are remote, hybrid, or already comfortable working from laptops and mobile devices.
That said, Solve iT often recommends keeping at least one physical phone if you have:
- A front desk
- A shared office
- A reception area
- A central phone answering role
- Emergency use needs
- Staff who prefer a dedicated device
- A busy main number
The best answer depends on how your team works. MyCall can support a flexible mix of physical phones and software-based calling.
Yes, your current number can typically be ported to MyCall. Solve iT helps review your current provider information, prepare the new system, schedule the port, and test call routing after the move.
When the move is planned correctly, downtime is usually minimal. Solve iT’s goal is to build and test your new phone setup before the number moves over.
There will be some learning, but the setup can be designed around your current workflow. Solve iT helps review how calls are answered, routed, transferred, and handled after hours so the new system feels practical for your team.
Yes, MyCall can save as much as 50% compared to other providers, depending on your current phone system, number of users, features, and billing structure.
Yes. MyCall can support office, remote, and hybrid staff. Employees can use business calling features away from the office while keeping business calls separate from personal calls.
Yes. MyCall supports auto-attendant call routing, department menus, dial by name, dial by extension, ring groups, and call queues.
Yes. MyCall supports voicemail-to-email, and voicemail transcription can also be available depending on the selected setup.
Yes, business texting capabilities are available. SkySwitch’s UC client materials describe SMS from a business number, shared SMS numbers, and 10DLC-compliant texting capabilities.
Yes. Call recording and transcription are available as service options. These should be configured based on your business needs, retention requirements, and any industry-specific rules that may apply.
No complicated integrations are required. Professional business internet is required, and Solve iT can help test your network before switching.
No. MyCall is available on its own and can be a great way to start working with Solve iT. It can also fit well as part of a broader managed IT relationship because your phone system depends on your network, internet, security, and support.
Contact Solve iT and ask to compare MyCall to your current phone provider. We will review your current setup, discuss your users and call flow, check for cost-saving opportunities, and help you decide whether MyCall is a smart fit.